Answered By: O'Kelly Library Reference
Last Updated: Apr 07, 2020     Views: 184

*DURING COVID, the following applies, until further notice:*

If you are having trouble logging into our resources, you can contact the library at or your library liaison ( If it is a problem with your password, you can use the RAM Access Management Portal (


The following is in regards to normal operating procedure:

To log into the library resources, (databases, etc.), the login should be your RamID.  Your RamID is the following:

your email before the @ symbol, for example, rrose115 
and your email password.

If you are still having trouble logging in, you can contact the IT help desk at 336-750-3431 or go to the RAM Access Management Portal.

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